Every referral for support has the potential to change a life.

One Call, That’s All is more than a phrase - it’s a promise. A promise that someone can access the help they need to get back on their feet through telling their story just once.

Here, you’ll find real stories from people who have received essential support through our life-changing service. From emergency fuel vouchers to vital household items, these case studies highlight the challenges people face - and how a little help at the right time can make a big difference.

Take a look through their experiences. Each story is a powerful reminder of why we do what we do.