Utilita Giving Wins ‘Best Vulnerable Customer Support Initiative’ at the Collections & Vulnerability Awards! 🌟

We’re absolutely thrilled to announce that Utilita Giving has been awarded ‘Best Vulnerable Customer Support Initiative (Not-for-Profit)’ at the Collections & Vulnerability Awards 2025, held at the stunning Monastery in Manchester.

This incredible is a testament to the power of collaboration, innovation, and compassion in action.

None of this would be possible without the unwavering support and shared purpose of our wider community. Our heartfelt thanks go to:

• Our founding funder, Utilita Energy, for their steadfast belief in our mission and continuous support.

• Our dedicated Utilita Giving Trustees, their guidance, generosity and commitment have been instrumental in driving our vision forward.

• Our delivery and charity partners, their expertise and shared purpose help us bring meaningful change to communities every day.

Together, we have developed One Call, That’s All – our flagship pilot delivering personalised, needs-led support to people facing fuel and food poverty. In just its first year, it has already helped hundreds of people take meaningful steps toward stability, dignity and independence.

Finally, a huge thank you to Credit Strategy and the Collections & Vulnerability Awards for this wonderful recognition — and congratulations to all the other inspiring finalists and winners driving positive change across the sector.